Return any eligible item with 14 days of receipt to be issued a refund in the form and amount tendered for the original transaction.
Please note: return shipping costs are non-refundable. A $14.95 return shipping fee will be deducted from your refund, except in the unlikely event where an item is found to be defective or different than what was ordered.
To be eligible for a return, items must:
- not be marked "sale" or "final sale"
- have all the original tags attached
- be postmarked for return no later than 14 days after delivery
- be unworn, undamaged and unwashed
All items ineligible for return will be shipped back at the customers expense.
All international orders are final sale.
- Ensure your item/s meet the eligibility requirements above.
- We do not process exchanges, please place a new order.
- Login to your account on thesmokersclub.com to print your return label. If you do not have an account, please email us at firstname.lastname@example.org
- Attach the prepaid shipping label to your package.
- Schedule a pick-up or delivery with your postal carrier.